Warranty Administrator – Mercedes-Benz (Derby, Leicester, Loughborough, Nottingham)
Hybrid - Full-Time, 45 hours, 3 days dealership based per week, often based at Leicester.
£26,862 - £28,050 plus OTB & Excellent Employee Benefits
Provide first class support to our business
Working with one of the World’s leading brands you will be accountable for efficiently and accurately administering manufacturer warranty systems. The main purpose is to ensure OEM guidelines and processes are followed to ensure warranty claims are on time and to avoid unnecessary fines.
What we can offer you
33 days’ annual leave , including bank holidays, rising with length of service.
Retail discounts
that save you money every day Gym discounts, cash healthcare plans , and a
cycle-to-work scheme Car discounts
for new and used purchases and servicing Flexible pension scheme
to support your financial future Family-friendly policies
that help you spend more time with the people that matter A
wellbeing programme
to support you and your family Ongoing recognition
from your peers and leadership team A
community volunteering day What you’ll do day to day Responsible for administrating a holistic process for warranty claims Collaborate closely with the Warranty Manager to mitigate audit risk and support the audit process Work effectively as part of the Warranty team Maintain a curious nature with a responsibility to keep up to date with warranty policies Ensure safe working processes and compliance with H&S legislation at all times Helpful skills and qualifications Don’t worry about ticking off every single skill here
if you care about delivering great experiences as much as we do, we want to hear from you. Excellent customer service skills, strong organizational skills, and the ability to work independently and multitask Attention to
detail
is critical for Warranty Administrators because completing your duties with accuracy is essential. Ability to work effectively as part of the wider Aftersales team Strong communication skills to liaise between customers, service personnel, and manufacturers. We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us
- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be in business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
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that save you money every day Gym discounts, cash healthcare plans , and a
cycle-to-work scheme Car discounts
for new and used purchases and servicing Flexible pension scheme
to support your financial future Family-friendly policies
that help you spend more time with the people that matter A
wellbeing programme
to support you and your family Ongoing recognition
from your peers and leadership team A
community volunteering day What you’ll do day to day Responsible for administrating a holistic process for warranty claims Collaborate closely with the Warranty Manager to mitigate audit risk and support the audit process Work effectively as part of the Warranty team Maintain a curious nature with a responsibility to keep up to date with warranty policies Ensure safe working processes and compliance with H&S legislation at all times Helpful skills and qualifications Don’t worry about ticking off every single skill here
if you care about delivering great experiences as much as we do, we want to hear from you. Excellent customer service skills, strong organizational skills, and the ability to work independently and multitask Attention to
detail
is critical for Warranty Administrators because completing your duties with accuracy is essential. Ability to work effectively as part of the wider Aftersales team Strong communication skills to liaise between customers, service personnel, and manufacturers. We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us
- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be in business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
#J-18808-Ljbffr
