Job Advertisement: Warranty Director
Location: Hinckley
Salary: £50,000 - £60,000 basic, plus bonus and company car
Hours: Monday to Friday days
We are seeking an experienced Director of Warranties to join our client's dynamic team. This is a key leadership role responsible for driving cost control, improving operational efficiencies, and ensuring legal and consumer rights compliance within our warranty operations.
Key Responsibilities
Cost Control:
Oversee and manage warranty spend, goodwill costs, consumer rights-related costs, and legal expenditures. Repair Network Management:
Optimise repair networks, negotiate competitive rates, and identify savings opportunities. Warranty Operations:
Collaborate with warranty providers to ensure effective service delivery and cost efficiency. Aftersales Support:
Leverage aftersales expertise to manage costings and improve operational processes. Consumer Rights Compliance:
Ensure all warranty operations align with the Consumer Rights Act and other relevant regulations. About You
We're looking for a highly experienced and motivated professional who meets the following criteria: Experience:
Proven track record at a senior or director level. Warranty company experience is highly desirable. Solid background in aftersales management with a focus on cost control. Knowledge:
Strong understanding of technical and mechanical operations. Comprehensive knowledge of the Consumer Rights Act and legal frameworks. Skills:
Excellent leadership and negotiation abilities. Analytical mindset with a focus on driving savings and efficiencies. Strong communication skills to liaise effectively with internal teams, repair networks, and warranty companies. What We Offer
Competitive basic salary of £50,000 - £60,000. Generous performance-based bonus scheme. Company car as part of the package.
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Cost Control:
Oversee and manage warranty spend, goodwill costs, consumer rights-related costs, and legal expenditures. Repair Network Management:
Optimise repair networks, negotiate competitive rates, and identify savings opportunities. Warranty Operations:
Collaborate with warranty providers to ensure effective service delivery and cost efficiency. Aftersales Support:
Leverage aftersales expertise to manage costings and improve operational processes. Consumer Rights Compliance:
Ensure all warranty operations align with the Consumer Rights Act and other relevant regulations. About You
We're looking for a highly experienced and motivated professional who meets the following criteria: Experience:
Proven track record at a senior or director level. Warranty company experience is highly desirable. Solid background in aftersales management with a focus on cost control. Knowledge:
Strong understanding of technical and mechanical operations. Comprehensive knowledge of the Consumer Rights Act and legal frameworks. Skills:
Excellent leadership and negotiation abilities. Analytical mindset with a focus on driving savings and efficiencies. Strong communication skills to liaise effectively with internal teams, repair networks, and warranty companies. What We Offer
Competitive basic salary of £50,000 - £60,000. Generous performance-based bonus scheme. Company car as part of the package.
#J-18808-Ljbffr
