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Company Description
As a global leader in sustainability, quality, and integrity, our 99,600-strong workforce across 2,600 offices and labs is dedicated to fostering a safer, more connected world. Our services impact every facet of daily life, enhancing the safety of food, consumer products, transport, and healthcare, to advancing nuclear industry testing. Your role is crucial in providing safer products, superior services, and maintaining societal connectivity.
At SGS, we're committed to recognising the dedication and effort of our team. By joining us, you'll have access to a range of benefits including performance-related bonuses, private medical cover, a competitive pension scheme with life assurance, and a generous annual leave allowance that grows with your service. Enjoy extra perks like a day off for your birthday, discounted gym memberships, retail discounts, an electric vehicle leasing scheme, enhanced parental leave, service awards, Christmas vouchers, and health & wellbeing initiatives.
Job Description
Job Title:
Welding Manager Job Type:
Permanent Hours:
40 hours Monday - Friday 9am - 5pm Job Location:
Hybrid UK To manage the welding department and deal with day-to-day administration activities, undertaking any reasonable tasks to support the business, the invigilation team, and laboratory staff in their roles and responsibilities. Carry out tasks to ensure continuous improvement in the operating efficiencies of the weld testing business operations to ensure customer requirements are met and exceeded where possible. Contribute and lead the team in providing the highest levels of customer service to ensure contractual requirements are met. Responsible for the development and achievement of sales through the direct sales channel to key account clients, focusing on growing and developing existing clients, together with generating new business where appropriate. Support in the development of business plans for all current and opportunity tender business. Acting as the key interface between SGS and welding clients. Lead business from a technical perspective relating to welding activities / RTPO. Support business in maintaining ISO 17020 / ISO 17025 accreditation. Key Accountabilities Act as overall technical lead for welding-related activities. Ensure that all tasks associated with weld testing contracts are completed to the required standards and deadlines as defined by the quality procedures and contractual requirements. Monitor and supervise the workload of the welding team to ensure even distribution of work and that all priorities and deadlines are achieved. Co-ordinate welder invigilation / site-based services. Support site-based invigilation as necessary, witnessing joining procedures and qualification tests to international standards. Undertake technical training of weld department staff. Encourage the team and individuals in the achievement of their personal and team objectives and KPIs, ensuring efficiency and performance is maximised. Ensure that equipment is properly maintained, safety checks and calibrations are completed on time and in line with company procedures. Control and maintain financial records in accordance with company policies and procedures. Assist in producing reports, invoices, and updating internal systems to show tasks have been completed. Manage records to company procedures and standards that will withstand any external or internal audit. Identify and implement improvements in current working practices to improve operating efficiencies and customer service within the Testing business. Prepare statistical information reports for analysis and further action by the business management team as required. Liaise with customers and coordinate client enquiries, being the first point of contact for customers, handling queries ensuring the correct information is communicated. Offer high levels of service and support to all testing staff, ensuring that no testing is delayed due to inefficient responses or lack of resources. Deal promptly with issues raised as appropriate. Develop trust relationships with a portfolio of key clients, ensuring best-in-class service and client retention. Expand relationships with existing customers by continuously proposing solutions that meet their objectives. Assist with ensuring all sites meet H&S requirements, including data entry on systems such as Q-Pulse. Identify and implement improvements in current working practices to improve operating efficiencies and customer service within the testing office. Support the business in any reasonable task required. Adopt safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients. Liaise effectively with production and operations management to ensure continuity of service and prioritise workload in the best interests of the business. Ensure full compliance with the Company's Code of Integrity & Professional Conduct. Qualifications HNC and/or formal qualification in welding technology. CSWIP Level 3.2 (SWI). Inclusion on company register of approved invigilators through successful completion of written in-house exam. Clean Driving License. Advantageous PCN Level 2 in Weld Inspection. IWE. Qualification as an International / European Welding Specialist. Registration as an Engineering Technician with the UK Engineering Council. Degree educated in relevant discipline. Achieved or working towards Chartered Engineer status. Essential Experience Knowledge of PED/PESR. Extensive understanding and experience of non-destructive testing of welded joints. Experience, understanding, and practical application of welding technologies. Experience in financial accounts and managing key clients. Relationship management and welding invigilation personnel. Production of certification relating to welder qualification. SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
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Welding Manager Job Type:
Permanent Hours:
40 hours Monday - Friday 9am - 5pm Job Location:
Hybrid UK To manage the welding department and deal with day-to-day administration activities, undertaking any reasonable tasks to support the business, the invigilation team, and laboratory staff in their roles and responsibilities. Carry out tasks to ensure continuous improvement in the operating efficiencies of the weld testing business operations to ensure customer requirements are met and exceeded where possible. Contribute and lead the team in providing the highest levels of customer service to ensure contractual requirements are met. Responsible for the development and achievement of sales through the direct sales channel to key account clients, focusing on growing and developing existing clients, together with generating new business where appropriate. Support in the development of business plans for all current and opportunity tender business. Acting as the key interface between SGS and welding clients. Lead business from a technical perspective relating to welding activities / RTPO. Support business in maintaining ISO 17020 / ISO 17025 accreditation. Key Accountabilities Act as overall technical lead for welding-related activities. Ensure that all tasks associated with weld testing contracts are completed to the required standards and deadlines as defined by the quality procedures and contractual requirements. Monitor and supervise the workload of the welding team to ensure even distribution of work and that all priorities and deadlines are achieved. Co-ordinate welder invigilation / site-based services. Support site-based invigilation as necessary, witnessing joining procedures and qualification tests to international standards. Undertake technical training of weld department staff. Encourage the team and individuals in the achievement of their personal and team objectives and KPIs, ensuring efficiency and performance is maximised. Ensure that equipment is properly maintained, safety checks and calibrations are completed on time and in line with company procedures. Control and maintain financial records in accordance with company policies and procedures. Assist in producing reports, invoices, and updating internal systems to show tasks have been completed. Manage records to company procedures and standards that will withstand any external or internal audit. Identify and implement improvements in current working practices to improve operating efficiencies and customer service within the Testing business. Prepare statistical information reports for analysis and further action by the business management team as required. Liaise with customers and coordinate client enquiries, being the first point of contact for customers, handling queries ensuring the correct information is communicated. Offer high levels of service and support to all testing staff, ensuring that no testing is delayed due to inefficient responses or lack of resources. Deal promptly with issues raised as appropriate. Develop trust relationships with a portfolio of key clients, ensuring best-in-class service and client retention. Expand relationships with existing customers by continuously proposing solutions that meet their objectives. Assist with ensuring all sites meet H&S requirements, including data entry on systems such as Q-Pulse. Identify and implement improvements in current working practices to improve operating efficiencies and customer service within the testing office. Support the business in any reasonable task required. Adopt safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients. Liaise effectively with production and operations management to ensure continuity of service and prioritise workload in the best interests of the business. Ensure full compliance with the Company's Code of Integrity & Professional Conduct. Qualifications HNC and/or formal qualification in welding technology. CSWIP Level 3.2 (SWI). Inclusion on company register of approved invigilators through successful completion of written in-house exam. Clean Driving License. Advantageous PCN Level 2 in Weld Inspection. IWE. Qualification as an International / European Welding Specialist. Registration as an Engineering Technician with the UK Engineering Council. Degree educated in relevant discipline. Achieved or working towards Chartered Engineer status. Essential Experience Knowledge of PED/PESR. Extensive understanding and experience of non-destructive testing of welded joints. Experience, understanding, and practical application of welding technologies. Experience in financial accounts and managing key clients. Relationship management and welding invigilation personnel. Production of certification relating to welder qualification. SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
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