Welfare Assistance Officer

Welfare Assistance Officer focuses on have experience of working with customers facing a range of financial challenges and be enthusiastic about understanding customers' individual situations to find person-centred, fl.

Skills and requirements

• Have experience of working with customers facing a range of financial challenges and be enthusiastic about understanding customers' individual situations to find person-centred, fl.

Confirmed role details

• Some knowledge of the welfare benefit landscape and.

Additional role context

• The Welfare Assistance Officers administer discretionary support to low-income households in Exeter.
• From April this includes the new Crisis and Resilience Fund.
• As well as deciding applications for Crisis Payments and making awards, you will be helping the customer to access other wrap-around support to help their longer-term resilience.