Welfare Manager
The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp in the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding, and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program.
Position Overview
Responsible for student welfare and safeguarding
Reports to Center Director
Employment from end of June – beginning of August
6 working days per week
1 day off per week
Required Skills
Positive outlook
Enthusiasm
Excellent organization skills
Ability to work long hours in a high-pressure environment
Passion for the safety and wellbeing of youth
Company Mission Statement
MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.
Required Knowledge, Skills and Experience
The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors, and clients.
Additional required skills include:
Demonstrated experience in looking after youth
Ability to multi-task
Excellent communication (verbal and written)
Attention to detail
Self-motivation
Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad
Aptitude to effectively use Microsoft Word and Excel
Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests
Key Position Accountabilities
Pre-Program
Attend all required, paid training/induction meetings prior to the start of a session
Review itineraries and become knowledgeable with all aspects of the program
Complete any required training sessions/courses as directed
Review the Center Set-up Guide
Become familiar with the mlaEasy Center Management software
Communicate with the center staff regarding move-in, training, and any other pre-program information
Management of the Center
Help maintain a clean, organized, and professional Center Office
Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered
Attend all meetings with Group Leaders in support of the Center Director
Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program
Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and students are being met
Welfare & Safeguarding
Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students
Be aware of safeguarding duties, including all local, state, and federal laws regarding minors
Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff
Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively
Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans
Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome
Ensure that each student’s cultural, religious, and dietary needs are met and respected
Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls
Maintain 24-hour on call emergency assistance for the Center
Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded
Help students to adjust to life in a new culture and to understand information concerning personal safety
Liaise with the Medical Doctor regarding any welfare related matters
Health & Safety
Oversee the MLA Health and Safety Protocol for the centre
Undergo risk assessments of all campus facilities used by our program
Keep all program risk assessments organized and up-to-date
Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters
Coordinate all student and employee care with the MLA Medical Doctor on site
Compensation
The Welfare Manager is compensated as a weekly salary commensurate with the successful candidate’s education and experience. Starting salary is from GBP 530 per week (+ Holiday Pay 12.07%). The Welfare Manager will also receive complimentary room and full board as part of their compensation package.
UK EQUALITY ACT 2010 MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria.
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The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp in the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding, and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program.
Position Overview
Responsible for student welfare and safeguarding
Reports to Center Director
Employment from end of June – beginning of August
6 working days per week
1 day off per week
Required Skills
Positive outlook
Enthusiasm
Excellent organization skills
Ability to work long hours in a high-pressure environment
Passion for the safety and wellbeing of youth
Company Mission Statement
MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.
Required Knowledge, Skills and Experience
The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors, and clients.
Additional required skills include:
Demonstrated experience in looking after youth
Ability to multi-task
Excellent communication (verbal and written)
Attention to detail
Self-motivation
Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad
Aptitude to effectively use Microsoft Word and Excel
Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests
Key Position Accountabilities
Pre-Program
Attend all required, paid training/induction meetings prior to the start of a session
Review itineraries and become knowledgeable with all aspects of the program
Complete any required training sessions/courses as directed
Review the Center Set-up Guide
Become familiar with the mlaEasy Center Management software
Communicate with the center staff regarding move-in, training, and any other pre-program information
Management of the Center
Help maintain a clean, organized, and professional Center Office
Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered
Attend all meetings with Group Leaders in support of the Center Director
Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program
Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and students are being met
Welfare & Safeguarding
Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students
Be aware of safeguarding duties, including all local, state, and federal laws regarding minors
Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff
Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively
Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans
Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome
Ensure that each student’s cultural, religious, and dietary needs are met and respected
Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls
Maintain 24-hour on call emergency assistance for the Center
Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded
Help students to adjust to life in a new culture and to understand information concerning personal safety
Liaise with the Medical Doctor regarding any welfare related matters
Health & Safety
Oversee the MLA Health and Safety Protocol for the centre
Undergo risk assessments of all campus facilities used by our program
Keep all program risk assessments organized and up-to-date
Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters
Coordinate all student and employee care with the MLA Medical Doctor on site
Compensation
The Welfare Manager is compensated as a weekly salary commensurate with the successful candidate’s education and experience. Starting salary is from GBP 530 per week (+ Holiday Pay 12.07%). The Welfare Manager will also receive complimentary room and full board as part of their compensation package.
UK EQUALITY ACT 2010 MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria.
#J-18808-Ljbffr
