Wholesale KYC Operations Hybrid Analyst

As a Wholesale KYC Operations Hybrid Analyst in the Global Corporate Bank (GCB) Wholesale KYC Operations team, you will manage expectations on turnaround timeframes and provide appropriate updates on the progress of the onboarding. You will be working in an analytical and dynamic environment and evaluate complex documents to ensure regulatory requirements are met. Completes KYC cases for new-to-bank onboardings and for existing clients of the CIB (Commercial Investment Bank), prioritises active requests, and provides status updates of key onboardings to Managers and Front Office partners. Ensures all information to and from our Clients is accurate, complete, and compliant with AML, Local and Corporate Due Diligence requirements. Stays up to date on any changes to processes and procedures, regulatory changes, and ensures impacts are identified for in-progress requests. Manages personal workload and priorities, ensuring timely escalation of key risks/issues to management. Identifies and executes process improvements, providing guidance and support on key process and technology initiatives to the business. Builds and develops strong partnerships, identifies challenges, and eliminates roadblocks with all internal partners. Responsible for both completing KYC cases and for communicating with both Clients and Front Office stakeholders. Fluent in English. Strong detail-orientation skills. Strong written and oral communication skills. Effective at managing time appropriately and organising workload for maximum productivity. Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners. Client-focused whilst maintaining a strong controls mindset. Proactive and flexible approach to personal workload and wider team targets. Able to demonstrate excellence, diversity, quality, respect, and inclusivity, and be able to self-motivate as well as work collaboratively within the wider team. Proven experience of producing high quality work whilst remaining calm and focused under pressure. Ability to manage multiple cases and deadlines in a fast-paced environment. Ability to quickly adapt to new software or systems used in compliance processes; relevant experience in KYC/Compliance/AML. A can-do attitude to solving problems and thinking creatively. Proficiency in gathering, verifying, and analysing data from multiple sources.

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