Windows 11 Rollout Engineer, London, 6 month contract.
Pay.UK are seeking an experienced and seasoned Windows 11 Rollout Engineer for a 6 month contract to upgrade the company's existing Windows 10 laptop estate. This role is pivotal in the smooth deployment of Windows 11 to the business areas, whilst ensuring a seamless transition of operating systems to our business users.
We're looking for an Enterprise Level individual, ideally from a Service Desk background who must be able to evidence and execute the following attributes:
Be customer service centric who shows willingness to understand business user needs and concerns at an individual/role level
Takes a common-sense troubleshooting approach
Clear ability to understand user requirements and ensure solution meet business user needs
Senior level experience who can work autonomously in person and in digital communication with business users
Key Accountabilities
Deploying Windows 11 across multiple laptop models efficiently and effectively
Diagnosing and resolving issues related to the Windows 11 rollout
Working closely with the IT team, with clear escalation routes to ensure minimal disruption during the installation process
Providing technical support and training to end users post-deployment
Creating detailed deployment documentation and reports
Managing and maintaining rollout schedule documentation
Collaborating within project management governance and key stakeholders to meet rollout deadlines
Skills & Experience
Solid experience in OS rollouts, specifically from Windows 10 to Windows 11 operating systems
Software packaging experience (Intune)
In-depth understanding of Windows 11 deployment processes and tools
Strong problem-solving skills and technical troubleshooting abilities
Excellent communication and teamwork capabilities
Ability to work independently and manage time effectively
Applicants must be available to work onsite 5 days a week, looking to start mid-late January 2025 latest.
Benefits & Additional Information
12% Non-contributory pension
Discretionary annual bonus
30 days annual leave (excluding bank holidays)
Employee assistance programme
Cycle to Work Scheme
Season ticket loan
Annual fitness subsidy of up to £500 per annum
Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)
About Us
Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.
From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.
Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.
Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.
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