Job Title:
Manager Ballyhackamore, Belfast Location:
Belfast, United Kingdom Contract Type:
Full-Time Permanent Salary:
£27,6000 per annum Reports to:
Regional Sales Manager Direct Reports:
Sales Advisors, Senior Sales Advisors Purpose:
To provide the best possible service to customers, thereby maximizing sales and profit. Responsibilities:
Customer Relations / Selling Skills:
Promotes a professional and quality level of customer service; assesses and satisfies customer needs; identifies and maximizes selling opportunities; ensures staff provide required customer service; actively achieves Company KPIs. Commercial and Business Acumen:
Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives. Leadership / Taking Responsibility:
Accountable for the day-to-day running of the store; ensures adherence to company policies; leads by example. Legislation:
Ensures correct implementation of legislation affecting the business (health and safety, licensing, trading standards). Organisation and Planning:
Plans, prioritises and organises work to optimize resource use and meet deadlines. Maximises Resources:
Operates store in accordance with agreed targets and budgets. Quality Emphasis:
Committed to maintaining high store and personal standards. Motivating Others:
Encourages team effort and maintains motivation. Staff Training and Development:
Understands and delivers training needs of team members; gives regular feedback and appraises performance. Effective Administration:
Adheres to company administration systems; adopts a systematic approach. Problem Solving:
Anticipates and identifies problems; proposes solutions and takes action to resolve issues. Qualifications:
Essential:
Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment. Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits. Desirable:
WSET Level 2 Award in Wines and Spirits. NVQ Level 3 or equivalent qualification that relates to the retail industry. Skills and Experience:
Essential:
Minimum of 1 year experience in a customer focused environment. Excellent standard of dress and appearance. Strong communication skills, both written and verbal. Customer focused with a commitment to high quality service. Personal drive and a positive, 'can-do' attitude. Ability to lead and work in a team environment. A valid driving license plus access to a car. Desirable:
1 year previous supervisory or management experience in a retail or customer focused environment. Interest and/or knowledge of wine. Relevant Information:
Must be age 18 or over. Flexible approach to the needs of the business essential. Must be able to work full shifts on Fridays and Saturdays, with a minimum of 2 evenings per week. May be required to work in or transfer to another store within a reasonable travelling distance. Full, valid driving licence desirable. To be considered for this role, complete the application process on our careers page.
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Manager Ballyhackamore, Belfast Location:
Belfast, United Kingdom Contract Type:
Full-Time Permanent Salary:
£27,6000 per annum Reports to:
Regional Sales Manager Direct Reports:
Sales Advisors, Senior Sales Advisors Purpose:
To provide the best possible service to customers, thereby maximizing sales and profit. Responsibilities:
Customer Relations / Selling Skills:
Promotes a professional and quality level of customer service; assesses and satisfies customer needs; identifies and maximizes selling opportunities; ensures staff provide required customer service; actively achieves Company KPIs. Commercial and Business Acumen:
Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives. Leadership / Taking Responsibility:
Accountable for the day-to-day running of the store; ensures adherence to company policies; leads by example. Legislation:
Ensures correct implementation of legislation affecting the business (health and safety, licensing, trading standards). Organisation and Planning:
Plans, prioritises and organises work to optimize resource use and meet deadlines. Maximises Resources:
Operates store in accordance with agreed targets and budgets. Quality Emphasis:
Committed to maintaining high store and personal standards. Motivating Others:
Encourages team effort and maintains motivation. Staff Training and Development:
Understands and delivers training needs of team members; gives regular feedback and appraises performance. Effective Administration:
Adheres to company administration systems; adopts a systematic approach. Problem Solving:
Anticipates and identifies problems; proposes solutions and takes action to resolve issues. Qualifications:
Essential:
Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment. Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits. Desirable:
WSET Level 2 Award in Wines and Spirits. NVQ Level 3 or equivalent qualification that relates to the retail industry. Skills and Experience:
Essential:
Minimum of 1 year experience in a customer focused environment. Excellent standard of dress and appearance. Strong communication skills, both written and verbal. Customer focused with a commitment to high quality service. Personal drive and a positive, 'can-do' attitude. Ability to lead and work in a team environment. A valid driving license plus access to a car. Desirable:
1 year previous supervisory or management experience in a retail or customer focused environment. Interest and/or knowledge of wine. Relevant Information:
Must be age 18 or over. Flexible approach to the needs of the business essential. Must be able to work full shifts on Fridays and Saturdays, with a minimum of 2 evenings per week. May be required to work in or transfer to another store within a reasonable travelling distance. Full, valid driving licence desirable. To be considered for this role, complete the application process on our careers page.
#J-18808-Ljbffr
