WMS Technical/Functional Support Analyst

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Full time
Location:
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Job offered by: LA International
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Category: IT & Technology
Job title:

BY WMS Technical/Functional Support Analyst Location:

Daventry, UK (Onsite Position) Duration of assignment:

6 months Number of persons required:

1

Role description:

Support (Techno Functional) consultant having 6-12 years of experience in supporting Blue Yonder WMS and Redprarie.

Key responsibilities: Work as support consultant providing techno functional support for Blue Yonder WMS/Red Prarie WMS. Work with customer to resolve issues in WMS areas. Coordinate with BY team to resolve product and performance issues. Work with integration teams for integration issues. Lead customer calls and coordinate with offshore.

Key skills/knowledge/experience: 6 - 12 years of BY WMS experience with support and enhancements. Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports, and labels. Strong experience in integrating JDA WMS with a variety of host and destination systems using JDA Integrator/Connect. Provide functional support to BAU activities, including product configuration, troubleshooting, batch monitoring, etc. Good knowledge of Inbound, Outbound, Warehouse setup, etc. Knowledge of RF devices and label printing. Knowledge of WMS architecture and key datapoints for Inbound and Outbound Integration with WMS. Knowledge of support processes, SLAs, etc. Proven experience in attending to and resolving critical issues within tight timelines.

Person specification: Problem Solving Skills. Good Attitude and Communication. Experience in customer-facing roles. Experience in leading a support team.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally. We welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International has secured various prestigious awards including the Queens Award for Enterprise: International Trade.

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