Workplace & UX Manager - Birmingham or Budapest
Birmingham or Budapest, BIR, GB Country:
United Kingdom City:
Birmingham or Budapest Req ID:
505425 About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. Position Overview The Workplace & UX Manager is responsible for developing and managing the modern workplace strategy. This role ensures the delivery of an optimal user experience for all endpoint devices, including the deployment and management of laptops, desktops, and virtual desktops.
This is a management level position which requires strong technical knowledge, excellent interpersonal skills, and the ability to manage a team and processes effectively.
Key Tasks and Responsibilities In this role, you will: Develop and implement workplace technology strategies to enhance the user experience and support business objectives. Manage virtual desktop infrastructure (VDI) and endpoint solutions, ensuring they meet organisational needs. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use. Oversee the deployment of updates and patching to endpoint devices. Increase the level of control, security, and compliance for end-user devices. Improve the digital workplace experience for users. Increase visibility of the user estate, ensuring accurate tracking and management of all endpoint devices. Collaborate with IT Leadership and other stakeholders to ensure alignment and support for workplace technology initiatives. Stay updated on the latest technologies and trends in workplace and user experience management.
Individual Competencies You are able to: Drive Results - Consistently achieving objectives, even under tough circumstances. Have Courage - Stepping up to address difficult issues. Cultivate Innovation - Creating new and better ways for the organisation to be successful. Have a Strategic Mindset - Seeing ahead to future possibilities. Attract and Develop Talent - Attracting, selecting, and developing talent. Be Resilient - Rebounding from setbacks and adversity. Collaborate - Building partnerships and working collaboratively with others.
Key Characteristics For this role you should be/have: Leader – Strong leadership and interpersonal skills. Visionary Moderniser – Able to think outside the situation on the ground. Critical thinker – A problem solver. Customer Focused – Looks for ways to innovate to improve customer focus. Motivated – Stays motivated and can deal with resistance. An inclination to drill into detail and to take corrective action early and decisively. Key Functional Competencies You possess the following: Prepared to breakdown organisational boundaries through collaboration. Proven project management skills. In-depth knowledge of Workplace / End User Device concepts. Experienced with multiple Workplace software products. Strong vendor management skills. Languages: English (Fluent). Desirable: Second European Language. Excellent Written and Verbal communication skills. Excellent organisational and time management skills. Effective negotiation skills. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills. The ability to communicate complex concepts to technical and non-technical audiences.
Experience / Education You are/have: College diploma or university degree in business, information systems, or technical related subject. Minimum of 7 years hands-on, technical experience in IT Operations. Minimum of 5 years management experience in IT Operations. Experience in a Workplace / End User device related role. Experience working in the construction materials / industrial manufacturing sector. Proven experience of working in a federated matrix model. Strong professional accreditations / certifications such as ITIL, Azure, Citrix etc.
What CRH Offers You A culture that values opportunity for growth, development, and internal promotion. Highly competitive salary package. Comprehensive secondary benefits. Significant contribution to your pension plan. Health and wellness programs. Excellent opportunities to develop and progress with a global organization.
Connect your future to CRH We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application. CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role. CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work. Please note that we cannot accept any applications submitted through email for GDPR purposes.
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Birmingham or Budapest, BIR, GB Country:
United Kingdom City:
Birmingham or Budapest Req ID:
505425 About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. Position Overview The Workplace & UX Manager is responsible for developing and managing the modern workplace strategy. This role ensures the delivery of an optimal user experience for all endpoint devices, including the deployment and management of laptops, desktops, and virtual desktops.
This is a management level position which requires strong technical knowledge, excellent interpersonal skills, and the ability to manage a team and processes effectively.
Key Tasks and Responsibilities In this role, you will: Develop and implement workplace technology strategies to enhance the user experience and support business objectives. Manage virtual desktop infrastructure (VDI) and endpoint solutions, ensuring they meet organisational needs. Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability. Standardise desktop builds to reduce the number of different images in use. Oversee the deployment of updates and patching to endpoint devices. Increase the level of control, security, and compliance for end-user devices. Improve the digital workplace experience for users. Increase visibility of the user estate, ensuring accurate tracking and management of all endpoint devices. Collaborate with IT Leadership and other stakeholders to ensure alignment and support for workplace technology initiatives. Stay updated on the latest technologies and trends in workplace and user experience management.
Individual Competencies You are able to: Drive Results - Consistently achieving objectives, even under tough circumstances. Have Courage - Stepping up to address difficult issues. Cultivate Innovation - Creating new and better ways for the organisation to be successful. Have a Strategic Mindset - Seeing ahead to future possibilities. Attract and Develop Talent - Attracting, selecting, and developing talent. Be Resilient - Rebounding from setbacks and adversity. Collaborate - Building partnerships and working collaboratively with others.
Key Characteristics For this role you should be/have: Leader – Strong leadership and interpersonal skills. Visionary Moderniser – Able to think outside the situation on the ground. Critical thinker – A problem solver. Customer Focused – Looks for ways to innovate to improve customer focus. Motivated – Stays motivated and can deal with resistance. An inclination to drill into detail and to take corrective action early and decisively. Key Functional Competencies You possess the following: Prepared to breakdown organisational boundaries through collaboration. Proven project management skills. In-depth knowledge of Workplace / End User Device concepts. Experienced with multiple Workplace software products. Strong vendor management skills. Languages: English (Fluent). Desirable: Second European Language. Excellent Written and Verbal communication skills. Excellent organisational and time management skills. Effective negotiation skills. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills. The ability to communicate complex concepts to technical and non-technical audiences.
Experience / Education You are/have: College diploma or university degree in business, information systems, or technical related subject. Minimum of 7 years hands-on, technical experience in IT Operations. Minimum of 5 years management experience in IT Operations. Experience in a Workplace / End User device related role. Experience working in the construction materials / industrial manufacturing sector. Proven experience of working in a federated matrix model. Strong professional accreditations / certifications such as ITIL, Azure, Citrix etc.
What CRH Offers You A culture that values opportunity for growth, development, and internal promotion. Highly competitive salary package. Comprehensive secondary benefits. Significant contribution to your pension plan. Health and wellness programs. Excellent opportunities to develop and progress with a global organization.
Connect your future to CRH We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application. CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role. CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work. Please note that we cannot accept any applications submitted through email for GDPR purposes.
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