Workshop Controller
Basic Salary:
up to £50,000 DOE Location:
Tewkesbury Working Hours:
45 Hours per week Extras:
Bonus opportunity, 29 days holiday, team bonus and many more Job Description: Our client is looking to recruit a
Workshop Controller / Bodyshop Controller
for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting, and managing their team to deliver a quality repair - on time, every time. The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the
Workshop Controller / Bodyshop Controller
exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle. Responsibilities: To deliver financial results in line with agreed budgeted requirements. To manage site resources and costs to optimise capability and profitability. To actively and effectively manage work provider and supplier relationships. To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards. To deliver structured individual performance management processes. To demonstrate a full driving licence, a professional appearance, excellent communication skills, and the ability to show a calm, confident approach. Skills and Qualifications: Delivery of proactive performance management. Staff recruitment and current HR policies. Audatex experience. Ideally, we are looking for somebody with an in-depth knowledge of current management systems and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable. Please contact Michael Godden
at Tru Talent for further information.
#J-18808-Ljbffr
up to £50,000 DOE Location:
Tewkesbury Working Hours:
45 Hours per week Extras:
Bonus opportunity, 29 days holiday, team bonus and many more Job Description: Our client is looking to recruit a
Workshop Controller / Bodyshop Controller
for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting, and managing their team to deliver a quality repair - on time, every time. The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the
Workshop Controller / Bodyshop Controller
exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle. Responsibilities: To deliver financial results in line with agreed budgeted requirements. To manage site resources and costs to optimise capability and profitability. To actively and effectively manage work provider and supplier relationships. To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards. To deliver structured individual performance management processes. To demonstrate a full driving licence, a professional appearance, excellent communication skills, and the ability to show a calm, confident approach. Skills and Qualifications: Delivery of proactive performance management. Staff recruitment and current HR policies. Audatex experience. Ideally, we are looking for somebody with an in-depth knowledge of current management systems and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable. Please contact Michael Godden
at Tru Talent for further information.
#J-18808-Ljbffr
