Assist managers in maintaining workshop loading and prioritising repairs in line with customer demands. Assist managers in minimising trailer downtime by identifying the most economical repair method. Ensure all inspections, services and repairs are carried out to a high standard within company guidelines and in compliance with all current mandatory & EHS (Environmental Health & Safety) legislation. Manage all workshop systems and processes as required. Encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance. Assist managers in maintaining staffing levels by controlling holiday requests and workshop loading. Assist managers in controlling overtime, working in line with maintenance requirements. Ensure optimal stock levels are maintained, ensuring timely availability of parts/products. Process paperwork accurately and in a timely manner. Identify opportunities to use the manufacturer’s warranty and goodwill schemes. Assist managers in analysing branch maintenance trends and highlighting these. Ensure that all agreed goals & objectives are met or exceeded. Ensure all company vehicles are driven and operated in accordance with road traffic law and company policy and ensure that employees adhere to the Company Mobile Van Policy. Provide a high customer service level & demonstrate company values at all times. Highlight potential business commercial opportunities to managers. Assist managers in ensuring all staff members use PPE (Personal Protective Equipment) at all times. Adhere to Company health & safety policies and procedures and notify the Branch Manager regarding any concerns. Undertake all required training as deemed necessary by the company. While the above outlines the main duties of the post, the list is not exhaustive and duties may change in light of future developments or as directed by your supervisor or manager. Qualifications/Requirements:
Must be a “Time Served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience, with a technical background/experience in trailer repairs. Have a customer and team-centric mindset and a high level of professionalism. Experience of supervising a team is an advantage. Self-motivated with high levels of enthusiasm and good communication skills. Good organisation skills and attention to detail with the ability to prioritise workloads and meet deadlines. Able to work autonomously. Confidence to push back and challenge. Proven admin skills are an advantage. Benefits we offer:
Company pension. Life assurance. And many more! TIP Trailer Services employs staff at more than 136 locations and at over 72 maintenance facilities throughout 17 European countries. Our employment opportunities are diverse and available at various locations. TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Hiring is subject to background check. We believe diversity drives innovation. The variety of nationalities, cultures, religions, and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations, and thinking styles that lead to business success. Integrity, honesty, and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment, and honest way of working into our TIP family.
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