1st line Support Engineer

As a 1st line Support Engineer, the work centres on iT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. It would suit someone who can bring takes pride in providing a high level of service to the role.

Known job details

• Work model: Remote
• Remote customer support, where you will perform various support tasks(not exhaustive).
• 🎂 Birthday Leave: One extra day off to celebrate.
• 💰 Company Pension Scheme.
• 📞 Employee Assistance Programme (EAP) for wellbeing support.

Likely focus of the role

• IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.
• At Ekco, how we work matters as much as what we deliver.
• Supporting each other, and commit fully to shared goals.

Requirements mentioned

• Impeccable time management skills with the ability to prioritise effectively.
• Microsoft 365 / Azure / MDM.
• Customer centric with great people skills.