1st Line Support

As a Job, the work centres on resolving incidents relating to Windows 10/11, Microsoft 365, and basic networking. It would suit someone who can bring this is a great opportunity for an enthusiastic IT professional who enjoys problem-solving, supporting users, and working within a fast-paced technology environment to the role.

Known job details

• Contract: Full-time
• Work model: Remote
• Full-time, 5 days per week (9:00am - 5:00pm).

Likely focus of the role

• Resolving incidents relating to Windows 10/11, Microsoft 365, and basic networking.
• Supporting users with Active Directory, Exchange, and remote support tools.
• Resolving tickets within agreed timescales.

Requirements mentioned

• Relevant technical experience with the stack, platform, data, or support environment is important.