2nd Line Support Engineer

This 2nd Line Support Engineer role is focused on 2 days office/ 3 days remote. It would suit someone who can bring handling site-by-site responsibilities with consistency and care to the role.

Why this role may suit you

2 days office/ 3 days remote. Support occasional site visits (primarily within the M25) for hardware-related issues.

The working style that fits

Handling site-by-site responsibilities with consistency and care. Strong professional approach. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full p.

What you need

• Proven experience in a 2nd Line support role within a service desk environment.
• Good understanding of networking concepts, firewalls, and switches.
• A proactive attitude with a genuine desire to learn and progress.

Practical information

• Act as a point of escalation for 2nd line technical issues.
• 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, Onsite restaurant discount, and free annual health checks.
• Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider?
• As a 2nd Line IT Engineer, you’ll be a key part of the helpdesk team, providing support across a broad client base.

Job details

• Pay: £30,000 - £35,000 per annum
• Benefits mentioned: Pension, Holiday allowance, Bonus