2nd Line VOIP Engineer
Job description
The 2nd Line VOIP Engineer position centres on play a crucial role in delivering exceptional technical support to a diverse customer base, troubleshooting and resolving incidents with precision. It would suit someone who can bring handling site-by-site responsibilities with consistency and care to the role.
Role overview
Do you want to work for an award-winning, tier-1 Service Provider, that operates across the UK & Europe markets? You’ll enjoy a competitive salary of up to [[SALARY_0]] and the flexibility of a hybrid work arrangement, with two days a week working from home.
Main responsibilities
Play a crucial role in delivering exceptional technical support to a diverse customer base, troubleshooting and resolving incidents with precision.
What helps someone succeed
Handling site-by-site responsibilities with consistency and care. Strong professional approach.
Job details
- Escalate to 3rd line when necessary.
- Have the opportunity to support a range of innovative VOIP/SIP products, enhancing your expertise in this cutting-edge field.
- Gain valuable experience in customer-facing interactions, honing your communication and problem-solving skills.
- Provide technical support to a variety of different customers.
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