3rd Line Engineer

3rd Line Engineer focuses on this fast-growing it support and managed services provider, based outside chorley, is looking for strong 3rd-line engineers to join the team.

What the role involves

• This fast-growing IT Support and Managed Services Provider, based outside Chorley, is looking for strong 3rd-line engineers to join the team.
• As a competent 3rd Line Engineer you will be able to provide IT consultancy services to the full range of clients.
• Effectively support clients as requested in a timely manner in line with the client’s support contracts.
• Provide reactive and proactive technical support services and incident management for the following types of work.
• Monitoring and maintaining systems and networks.
• Diagnosing faults on both hardware and software.

Skills and requirements

• Joining as a Senior IT Support team member, you will be involved in driving the customer experience.
• Min. 3-5 Years’ experience as an 3rd Line Engineer with a Managed Service Provider.
• Windows Server 2012/16/19.
• Microsoft Exchange/O365.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• Are you a 3rd-line Engineer looking for a new challenge?