Academic Advisor

Academic Advisor focuses on evaluate students' prior learning experience from both traditional and non-traditional sources to provide guidance to students pursuing umgc programs.

What the role involves

• Evaluate students' prior learning experience from both traditional and non-traditional sources to provide guidance to students pursuing UMGC programs.
• Preparing degree planning worksheets based upon students' specific degree goals.
• Provide general advising and program planning.
• Analyze class enrollments, student interest, and local degree progression, to provide input on scheduling.
• Communicate with prospective and current students in a fast-paced, in-person environment and also through phone, email, CRM, and video communications.
• Provide daily customer service.

Skills and requirements

• Bachelor's degree from a regionally accredited institution or foreign-degree equivalent.
• Experience with PeopleSoft, GoArmyEd, and SalesForce.
• Proficient knowledge of computers including MS Office, Google Online Services, and other computer-based resources to include the internet.
• Previous academic advising or higher education experience.

Confirmed role details

• Employee Classification: Overseas Contingent III, 100% FTE Full-Time, Grade 003.