Accommodation Cleaning Manager

Accommodation Cleaning Manager focuses on the accommodation cleaning manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, within their designat.

What the role involves

• The Accommodation Cleaning Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, within their designat.
• Lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness.
• Accountable for delivery of CAFF across accommodation area of responsibility Manage the effective and robust training of all accom.
• Support team (accom, TM+ and resort support) to ensure they are fully trained and knowledgeable in CAFF principles, following the buddy process, impacting operational intake days a.
• Operate more efficiently, improve adherence to CAFF, maximise ratios and highlight and implement efficiencies in a timely manner.
• Work collaboratively alongside Guest Services Manager and Team, to understand guest issues and to drive.

Skills and requirements

• To highlight opportunities to improve guest experience.
• Employee life cycle refers to PDP’s, performance management, required training, and any formal people process.

Additional role context

• KPIs Delivery of CAFF Management of payroll requirement in conjunction with the resort central rostering team.
• Look for ways that we can operate as efficiently as possible whilst delivering the CAFF model.
• Reviews TI/NPS for Accommodation and Cleaning to understand issues and challenges, and promotes swift problem resolution.