Account Manager

Account Manager focuses on build relationships, follow up enquiries, manage accounts, develop pipeline, or close opportunities according to the role.

What the role involves

• Build relationships, follow up enquiries, manage accounts, develop pipeline, or close opportunities according to the role.
• Keep CRM, records, quotes, targets, or customer information updated and useful.

Skills and requirements

• Customer Champion – A proven track record in customer relationship management, contract negotiation, and demand forecasting, ensuring seamless communication and business success.
• Exceptional communication and interpersonal skills with the ability to build relationships.
• Resolve conflicts, and clearly articulate business needs.
• Support budgeting decisions that drive profitability.

Confirmed role details

• As a customer account manager you own the contract and are the interface between the site and the customer.
• Oversee contractual obligations, cash management, and compliance while managing commercial risks and opportunities.
• Change Management – Implement contract updates.
• Financial & Business Modelling – Support pricing strategies, bid proposals, and commercial planning.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023.
• The successful applicant will work a 37 hour, 5 day working week based at our Filton site.