Account Manager

Account Manager focuses on regularly engaging and meeting with customers to understand their needs.

What the role involves

• Regularly engaging and meeting with customers to understand their needs.
• Building a deep understanding of the customer landscape, competitors, and industry frameworks.
• Collaborating closely with sales support to deliver an effective level of service to clients.
• Working closely with various departments to ensure seamless operations.
• Championing the customer/client at all levels internally, ensuring their needs are met.
• Building new business relationships using existing industry contacts.

Skills and requirements

• Proven IT account management or territory sales experience.
• A demonstrable track record of success and results.
• Strong relationship-building skills with a focus on achieving the best outcomes.
• The ability to grasp complex business challenges and offer solutions.

Candidate fit

• Self-motivated, always seeking new challenges.
• A proactive thinker with conflict resolution skills.
• Resolve conflict situations.