Account Manager

Account Manager focuses on as a senior tam, you will help craft and execute strategies to drive customer adoption and use of aws services, including ec2, s3, dynamodb & rds databases, lambda, cloud front cdn.

What the role involves

• As a Senior TAM, you will help craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud Front CDN.
• Build solutions using standard methodologies, and enthusiastically keep your customers’ AWS environments operationally healthy.
• Provide advocacy and strategic technical direction to help plan.
• Provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.

Skills and requirements

• Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/Dev.
• Experience with AWS services or other cloud offerings.
• Experience in internal enterprise or external customer-facing environment as a technical lead.
• Bachelor's degree or equivalent.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterpr.
• Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment.