Account Manager

Account Manager focuses on working closely with operational and supply chain teams to ensure projects are delivered on time and within budget.

What the role involves

• Working closely with operational and supply chain teams to ensure projects are delivered on time and within budget.
• Monitoring KPIs, SLAs, and service delivery performance to ensure customer expectations are exceeded.
• The ability to manage multiple workstreams and priorities across complex live projects.
• Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too.

Skills and requirements

• Identifying operational improvements and opportunities to enhance customer experience and commercial performance.
• Experience within construction, infrastructure, hire, utilities, rail, civils, or industrial supply environments.
• Strong experience managing key customer relationships in a fast-paced commercial environment.
• Full UK driving licence and willingness to travel across the South regularly.

Confirmed role details

• Our marketplace connects customers with trusted suppliers quickly and easily, helping major projects operate faster, smarter, and more sustainably.
• 25 days holiday plus bank holidays.
• We appreciate you do your best work in different environments.
• Head office free Onsite gym.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• Support each other, and work closely with operational, supply chain, and commercial teams to deliver exceptional results on critical infrastructure programmes.
• Conducting regular customer visits across HS2, LTC, and wider infrastructure projects throughout the South.