Account Manager

Account Manager focuses on build and nurture lasting relationships with bionic energy customers.

What the role involves

• Build and nurture lasting relationships with Bionic energy customers.
• Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
• Schedule and conduct follow-up calls with customers to discuss their options and next steps.
• Delivering world-class service that fosters trust, satisfaction, and long-term loyalty.
• Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
• Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.

Skills and requirements

• Relevant sales, account management, business development, CRM, or customer-facing experience may be useful.

Confirmed role details

• We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly.
• 25 days annual leave, increasing with tenure.
• 1 paid family & religious day of leave per year - following successful probation period.
• 1 paid charity volunteering day per year.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Known job details

• Pay: £27,000