Account Manager

The Account Manager position centres on commercial acumen: Proactively spot growth opportunities and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets. It would suit someone who can bring motivated by team commercial targets, with a proven track record of finding, driving and delivering growth within an existing portfolio to the role.

Where the work sits

At Adyen, the Account Management (AM) team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. As part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels.

How the role works day to day

Commercial acumen: Proactively spot growth opportunities and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets. Collaboration: As an Account Manager, you will work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merch.

What helps in this setting

Motivated by team commercial targets, with a proven track record of finding, driving and delivering growth within an existing portfolio. Enjoy engaging with others and developing strong working relationships internally and externally with customers.

What needs to be in place

• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
• Feedback: Act as a voice of the customer within the business, providing feedback that helps improve both product and merchant experience.
• You have 3-6 years of experience in a client-facing and commercial role, either on the merchant side or in complex enterprise software, technical infrastructure, or financial servi.