Account Manager

Account Manager focuses on explaining the onboarding process to new clients in a clear and reassuring way.

What the role involves

• Explaining the onboarding process to new clients in a clear and reassuring way.
• Reporting all sales activities in our CRM system.

Skills and requirements

• Experience of working in a telesales or account manager position.
• Solid understanding and practical application of inbound and outbound sales techniques.
• Ability to work in a targeted based environment and continuously deliver against agreed KPIs and sales targets.
• Exceptional customer service and relationship building experience.

Confirmed role details

• Up to 40 days annual leave inclusive of Bank Holidays.
• Option to purchase up to 5 days leave.
• Company Sick Pay.
• Are you looking for a fresh start in 2026?

Candidate fit

• Communicates effectively, keeping clients and colleagues informed and supported.
• Seeks opportunities to improve efficiency, accuracy, and client satisfaction.

Additional role context

• Advise them accordingly whilst overcoming objections and looking for opportunities to maximise sales revenue.
• Efficiency managing inbound calls, emails and queries from clients, introducers and other partners ensuring all SLA’s are adhered to and met.