Account Manager

Account Manager focuses on acting as first point of contact for any customer enquiries by telephone, email, or live chat to provide quotes & taking the opportunity to maximise sales through up-selling/cross.

What the role involves

• Acting as first point of contact for any customer enquiries by telephone, email, or live chat to provide quotes & taking the opportunity to maximise sales through up-selling/cross.
• Ensure we are winning quotes by following up with the customer.
• Manage potential sales.
• Build great relationships with our customers.
• Develop trust in our products/brand, as well as with our internal teams to contribute towards our 'win together' culture.
• Assisting departments we work with closely, such as Purchasing, Operations and Accounts, with queries and actioning feedback to ensure data and processes are up to date.

Skills and requirements

• Sales or Customer Service experience is ideal.

Confirmed role details

• £30,000 + Bonus/Commission + Excellent Benefits.

Candidate fit

• The culture promotes positivity, honesty, teamwork, incredible training and career advancement.

Additional role context

• A consultative Inbound customer relationship role that does not involve any cold calling or prospecting.
• This company offer an incredible working culture.
• To be considered for this role, your personality and outlook on life must match their culture.

Known job details

• Pay: £30,000