Account Manager

Account Manager focuses on ongoing co-ordination with customer services to monitor orders, claims, planning of visits and contacts with customers, collection arrangements, etc.

What the role involves

• Ongoing co-ordination with customer services to monitor orders, claims, planning of visits and contacts with customers, collection arrangements, etc.
• Collect customer information both to maintain databases and also to be aware of competitors, prices, new products and formats, etc.
• Maintaining customer working platforms in line with business needs.
• Maintaining and exceed sales targets.
• Work with internal stakeholders to develop best practise profitably.

Skills and requirements

• Enjoy working at Saica if you: Care: Are a team-player.
• You are open and transparent, tell it as it is.
• Specific skills or experience requirements will be shown in the job description.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• Permanently advise customers about new products, solutions and services.
• Personalised attention and visits to customers to find out what their needs are.
• Participate in the definition of new customer search strategies, carrying out the necessary prospecting.