Account Manager

Account Manager focuses on responsible for relationship building and interaction with clients by demonstrating an understanding of their business, priorities and dynamics.

What the role involves

• Responsible for relationship building and interaction with clients by demonstrating an understanding of their business, priorities and dynamics.
• Day-to-day contact for your clients, keeping them informed at all times during the project life cycle and responding promptly, clearly and politely to enquiries.
• Working with the client to improve deliverables, providing training when necessary and visible reports on improvements.
• Encourage and foster an environment of Customer Excellence.
• Managing change and keep a clear perspective of end goals – managing customers expectations and coordinating appropriately.
• Work to standardise operating procedures and facilitate best practices. Manage and escalate any non-conformance of procedures.

Skills and requirements

• Relevant sales, account management, business development, CRM, or customer-facing experience may be useful.

Confirmed role details

• Reference: J2512.
• Telephone: 0141 647 6688.
• They aim to develop strategic, long-term partnerships with some of the world’s leading brands.
• This industry giant is currently recruiting an Account Manager to maintain and strengthen a particular client relationship.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through