Administrator ( Engineering / Operations)

This Operations) role is focused on as well as producing their own Tea & Coffee, they also sell, service and maintain a broad range equipment. It would suit someone who can bring organisation, accuracy, and dependable communication to the role.

Why this role may suit you

Scheduling installations & routine maintenance and servicing of machines. Acting as the first point of contact for customer breakdown calls.

What you would be doing

As well as producing their own Tea & Coffee, they also sell, service and maintain a broad range equipment. Be responsible for ensuring engineers are efficiently scheduled, supported, and equipped to deliver an excellent service to valved customers.

The working style that fits

careful practical judgement. Proactive and solutions-focused mindset. Strong communication skills, confident on the phone & happy working cross-functionally with multiple teams.

What you need

• Good IT skills and experience with scheduling or CRM systems (preferred).
• Following up with new customers after installation to gather feedback and improve the customer experience.

Practical information

• Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
• Providing holiday and absence cover for Out of Hours phone support as required.
• The salary advertised is the bracket available for this position.
• The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer.

Job details

• Benefits mentioned: Holiday allowance