Administrator / Secretary

What’s the Opportunity

We have an opportunity for a Receptionist / Administrator to join our team. This is a very busy and varied role and ideal for someone looking to develop their career who thrives in delivering a high level of support and is willing to learn and develop their skillset.

This role is office based and located at Blythe Valley Park in Solihull. You will work closely with the team in our office and across the company. 

What you need to do to be effective in this role

• Providing office administrative support, responding to queries and requests in a timely manner
• Booking travel arrangements i.e. flights, hotels, meetings, etc
• Preparing letters, presentations and reports
• Liaising with staff, suppliers and clients
• Implementing and maintaining procedure/ administration systems
• Arrange and prepare any drinks (tea/ coffee etc) and any lunches required for meetings or training sessions etc.
• Raising professional fee invoices and assist in managing outstanding client invoices 
• Manage Partner credit card receipts
• Production of letters, reports, and other documents to a high standard.
• Ensure that all correspondence and documents that are produced are accurate, grammatically correct, error free and comply with the Ridge Style Book
• In-house database: add and amend data entries as required

The skills and experience you need to have for this role

• You must have worked in a busy office environment 
• Excellent administration and communication skills
• The ability to multitask
• A good working knowledge of Microsoft Office, Outlook, Excel, PowerPoint;  Adobe 

Personal Attributes

• You will have excellent attention to detail
• The ability to work well with others is paramount to working in this role
• Be flexible and open to change
• Patience and the ability to remain calm in stressful situations is intrinsic to this role
• A high level of customer service skills with a strong ‘can do’ attitude is essential
• Ability to demonstrate confidentiality and discretion at all times as appropriate for the role