Admissions Advisor

Admissions Advisor focuses on overcome objections and address concerns to ensure families feel confident in their decision to enrol.

What the role involves

• Overcome objections and address concerns to ensure families feel confident in their decision to enrol.
• Maintaining accurate records of al interactions in the CRM system, ensuring every lead is properly tracked and followed up.
• Maintaining regular contact with leads until they make a final decision, offering support and addressing concerns.
• Managing and prioritise leads effectively, ensuring high-potential families receive timely follow ups ensuring no opportunities are missed.
• Provide expert advice on our curriculum and understand how to convey the timetable options available clearly and concisely to prospective families.
• Understand and explain how online education differs from traditional schooling, including flexibility, personalised learning and teacher support.

Candidate fit

• Experience in sales, admissions or customer service role, ideally within education, recruitment or a similar environment.
• Proven ability to convert enquiries to sales while maintaining a high standard of customer service.
• Excellent communication and persuasion skills, demonstrating confidence in addressing concerns and closing sales.