AI SME (Subject Matter Expert)

AI SME (Subject Matter Expert) focuses on lead qualification, crm updates).

What the role involves

• Lead qualification, CRM updates).
• AI Customer Service Agents (ticket triage, response drafting, sentiment analysis).
• AI Recruitment Agents (CV screening, candidate scoring, AI interviewers).
• AI Executive Insight Agents (KPI summaries, reporting automation).

Skills and requirements

• OpenAI ecosystem (production or prototype deployments).
• Open-source LLMs (Llama, Mistral or similar).
• Model selection based on use case, latency and cost.
• Automation tools (Make, Zapier, n8n or similar).

Confirmed role details

• UAE / Europe / Remote (Flexible).
• We are building intelligent AI Agents that integrate across CRM platforms such as Salesforce, Microsoft Dynamics, Hub.
• Our objective is to build a catalogue of production-ready AI solutions and an AI Academy for enterprise deployment.
• We are now seeking an AI Subject Matter Expert (SME) to lead technical architecture, prototyping and deployment of AI agent systems.