Aids & Adaptations Administrator

Aids & Adaptations Administrator focuses on monitoring the adaptations mailbox, file referrals, perform all adaptation team admin duties.

What the role involves

• Monitoring the adaptations mailbox, file referrals, perform all adaptation team admin duties.
• Work in collaboration with other services, and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the organisation’s aims a.

Skills and requirements

• Administrative, office, reception, data, systems, or coordination experience may be useful.

Candidate fit

• Investigate and respond to service requests, complaints and any other communication which is received by the team.
• Experience of dealing with customer complaints and drafting written correspondence relating to complaints.
• Social housing, repairs, or aids & adaptations experience would be beneficial.

Additional role context

• We are recruiting for an Aids & Adaptations Administrator for a Social Housing provider based in Hemel Hempstead.