Application Support Analyst (Dynamics 365)

This Application Support Analyst (Dynamics 365) opportunity is built around delivering frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, Share. It would suit someone who can bring driving)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner to the role.

Role overview

Basic SQL or data querying knowledge #4784034 - Jonathan Walters. Supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes.Responsibilities.

Main responsibilities

Delivering frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, Share. Work with business users to scope and test new app or report features. Collaborate with business units to identify process improvement opportunities.

What helps someone succeed

Driving)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner. Strong problem-solving ability and customer service mindset. Strong professional approach.

Requirements

• Experience supporting Dynamics 365 Business Central in a BAU setting.
• Knowledge of Dynamics 365 Field Service or CE modules.
• Service Management or ITIL experience.

Job details

• Sheffield + Hybrid working (2 office, 3 home)Up to £45,000.
• Work model: Hybrid.
• Additional detail: Hybrid working.