Application Support Analyst
Full Time
Hybrid
Job description
This Application Support Analyst role is focused on at Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally!. It would suit someone who can bring strong professional approach to the role.
What the work leans on
Look after the day-to-day operation of our E-Commerce websites – Jet2.com and Jet2holidays along with all our backend systems. Comfortable diagnosing issues across web, server and database tiers (SQL knowledge is preferred).
Where the technical work sits
- At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally!
- Managing requests through to completion, resolving or escalating in a timely manner to ensure that Service Levels are adhered to.
- Strong analytical mindset, detail-oriented with a drive to problem solve incidents efficiently and accurately.
Technical requirements
- Demonstrable experience in application support, software troubleshooting or technical customer support.
What helps delivery stay steady
Strong professional approach.
Practical details
- Hybrid working (we’re in the office 2 days per week).
- 26 days holiday (plus Bank Holidays).
- Work model: Hybrid.
- Additional detail: Holiday allowance, Hybrid working.
Job details
- Benefits mentioned: Holiday allowance, Hybrid working
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