Apprentice Customer Service Advisor

Customer Service Advisor focuses on maintaining composure whilst reassuring customers, providing safety advice and promptly sending support.

What the role involves

• Maintaining composure whilst reassuring customers, providing safety advice and promptly sending support.
• In return, we’ll automatically provide you with some valuable feedback.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Monday to Friday, shifts between 9am-8pm.
• Start Date: 30th September 2024.
• Are you looking to excel in your learning and work for the biggest name in the automotive industry?
• We’re recruiting for Emergency Breakdown Apprentice Customer Service Advisors to support our roadside heroes in rescuing the public during times they need us most.

Candidate fit

• Provide guidance with your warm and reassuring tone.

Additional role context

• Supporting our customers through their breakdown journey by actively listening.
• Showing our customers they’re valued by understanding their situation, keeping the conversation constructive.
• Pushing for better by using resources available to offer the best customer service.