Apprentice Resident Liaison Officer

The Apprentice Resident Liaison Officer position centres on supporting residents during refurbishment or maintenance projects, providing timely responses to any questions or concerns. It would suit someone who can bring keen to develop a career in customer service, housing, or project coordination to the role.

Role overview

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping communities transition to a sustainable future. Apply today to begin your journey with Equans in Slough where youll gain valuable experience, support your community, and build a meaningful career in customer service and regenera.

Main responsibilities

Supporting residents during refurbishment or maintenance projects, providing timely responses to any questions or concerns. Coordinating access arrangements, appointments, and special support requirements for residents. Assisting the Resident Liaison Officer and site team in maintaining strong communication with residents, keeping them informed about project timelines, works schedules, and updates.

What helps someone succeed

Keen to develop a career in customer service, housing, or project coordination. Enthusiastic and eager to learn, with a genuine interest in helping people and improving local communities.

Requirements

• No previous experience is required full training and mentoring will be provided as part of your apprenticeship.
• 24 days annual leave + bank holidays.
• Employee benefits platform with discounts and wellbeing resources.

Job details

• Equans is looking for an Apprentice Resident Liaison Officer to join our team in Slough on a full-time, permanent basis.
• Additional detail: Training or development support may be provided.