Area Manager

Area Manager focuses on dispatch orders efficiently so that our customers get their items on time.

What the role involves

• Dispatch orders efficiently so that our customers get their items on time.
• Also oversee process improvements within your area.
• Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams.
• Analysing and implement changes to keep quality and productivity at a consistently high level.
• Overseeing projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
• Analysing shift performance against relevant business objectives, and put in place actions to improve our operational excellence.

Skills and requirements

• Bachelor's degree, or Master's degree.
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
• Relevant experience in using data or anecdotal evidence to influence business decisions.
• Advanced proficiency in verbal and written English and local language.

Confirmed role details

• Work on a shift pattern at one of our sites, making sure it is as productive as it can be.
• Drive a culture of safety and uphold quality and shift performance standards.

Additional role context

• Our team is people-focused and supportive, particularly as lots of our people work through the night.
• We focus mostly on operations, with 24/7 shifts in most of our locations.
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.