Assistant General Manager

Mosaic Pub & Dining London, England Posted 6 days ago

Contract
Onsite
Junior

Job description

As an Assistant General Manager, the work centres on staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews. It would suit someone who can bring quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency to the role.

How the role is set up

As the Assistant General Manager, you’ll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, you’ll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development.

Where someone would start

Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews. Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations. Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.

What helps someone build confidence

Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency. Strong leadership and operational judgement.

What is expected

  • 48 hour contract and a commitment for a good work/life balance.
  • A passion for delivering outstanding customer service and a positive guest experience.
  • 50% off food and 20% off drink in all our venues.

Job details

  • Shift pattern: Weekends.
  • Additional detail: Pension support may be included.

Requirements mentioned

  • Food Hygiene certificate
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