Assistant Manager

The Assistant Manager position centres on follow company procedures to report any maintenance issues in store promptly. It would suit someone who can bring be confident in building organic and long-lasting relationships with customers to the role.

Why this role may suit you

Carryout daily training and coaching with the team by leading by example on the shop floor. Confidently offer solutions to customer queries and complaints following the standards set by the Store Manager and company policies.

What you would be doing

Follow company procedures to report any maintenance issues in store promptly. Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager. Keeping up to date with company polices within the handbook and ensure the team are complying. Customer.

The working style that fits

Be confident in building organic and long-lasting relationships with customers. Strong professional approach.

What you need

• Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved.
• Provide the best most luxurious customer experience to all who visit the store.
• Promote where possible the omni channel experience.

Practical information

• Additional detail: Training or development support may be provided.

Job details

• Benefits mentioned: Training