Assistant Retail Manager

Assistant Retail Manager focuses on delivering exceptional service whilst building strong customer relationships.

What the role involves

• Delivering exceptional service whilst building strong customer relationships.
• Overseeing daily store operations, rota efficiency, stock control, and inventory management to ensure smooth and effective trading.
• Work closely with buying, warehouse, VM, Plants, and retail teams to maintain strong communication and operational efficiency.
• Monitoring sales trends, customer feedback, and stock levels to support commercial decision-making and minimise waste and shrinkage.
• Ensure visual merchandising and displays are maintained to the highest standard, reflecting the brand’s aesthetic and seasonal direction.
• Supporting stock takes, deliveries, pricing updates, and inventory audits to ensure accuracy and organisation throughout the store.

Skills and requirements

• Retail, customer service, stock, till, merchandising, or supervisory experience may be useful.

Confirmed role details

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Pension Scheme: Pay up to 9% of your salary into your pension each month.
• We contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

Candidate fit

• retail leadership, commercial awareness, organisation, and customer focus

Additional role context

• This is a fulltime role, based on 40 hours per week, the role will also require flexibility to work weekends and bank holidays where needed, along with varying shift patters to mee.