Assistant Store Manager

Assistant Store Manager focuses on supporting the store manager in regard to operations, staffing, training, and customer service.

What the role involves

• Supporting the Store Manager in regard to operations, staffing, training, and customer service.
• Leading, inspire and challenge a team to deliver an optimal owner experience – focusing on strengthening experience, education and cultivating a community of Dyson owners.
• Supporting your team to deliver an environment that heroes our machines, delivering best in class demonstrations and experiences.
• Taking personal responsibility for achieving individual and store based KPIs, including daily, weekly and monthly sales, customer service and store profitability targets.
• Launch new products and services.
• Continuously build product knowledge and keep updated of any product developments, while supporting the store team to do the same.

Skills and requirements

• Retail, customer service, stock, till, merchandising, or supervisory experience may be useful.
• We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers.
• Our Assistant Store Manager will support the Store manager leading a team in a completely unique experience.

Confirmed role details

• Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learn.

Candidate fit

• Retail leadership, commercial awareness, organisation, and customer focus.

Additional role context

• At Dyson, our people are at the heart of everything we do.
• We have a vibrant and diverse culture that is geared towards recognition and realising ambition.