Assistant Store Manager

Assistant Store Manager focuses on assisting the manager in leading the team, and get the opportunity to grow your skills every day.

What the role involves

• Assisting the manager in leading the team, and get the opportunity to grow your skills every day.

Skills and requirements

• As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience.
• A strong focus on delivering exceptional customer service is essential.
• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change.

Confirmed role details

• Training and development opportunities.
• Competitive bonus scheme.
• Rituals employee discount.
• Numerous wellbeing initiatives and EAP.

Candidate fit

• Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Decision making and problem-solving skills.

Additional role context

• Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer.
• You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary.
• Act as a role model for your team and a true ambassador for Rituals.