Associate Account Manager

This Account Manager opportunity in London is built around managing partnerships proactively by promptly addressing queries and issues, and building trust and long-term relationships with key stakeholders. It would suit someone who can bring high professional standards and disciplined judgement to the role.

Where the work sits

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that's 10% of the NHS budget). Since we started 8 years ago, we've been commissioned nationally by the NHS to fight chronic disease, won multiple industry awards, and ranked the 12th fastest growing company in t.

How the role works day to day

Managing partnerships proactively by promptly addressing queries and issues, and building trust and long-term relationships with key stakeholders. Proactively identify and unblock referral pathway bottlenecks while working with our product team to improve the integrated member journey. Develop and design materials to showcase programme outcomes and efficacy, using them to educate stakeholders and build advocacy.

What helps in this setting

High professional standards and disciplined judgement.

Practical details

• 2 days/week in our West London office, the rest of the week remote working.
• 25 days of holiday plus national holidays, in addition to flexible working hours and autonomy over your workload to support your own wellbeing.
• A budget of £200/year to spend on professional development with additional budget available for role-specific training needs.
• Quarterly company meet ups and socials in London.

What needs to be in place

• Act as the main contact for external stakeholders; you will communicate customer requirements, ensure accountability with relevant teams, and present information back to customers.
• 1-3 years of experience in customer-facing roles, such as account management, client services, customer success, or project coordination.
• An analytical mindset, strong data analysis and reporting capabilities, and proficient with Excel.

Job details

• Benefits mentioned: Holiday allowance, Private healthcare, Bonus, Training, Flexible working, Hybrid working