Bank Front of House Advisor

Bank Front of House Advisor focuses on opportunities to develop your skills within a leading healthcare organisation.

What the role involves

• Opportunities to develop your skills within a leading healthcare organisation.

Skills and requirements

• Previous experience in a customer-facing, reception, hospitality, retail, concierge, or call-centre environment.
• Experience within healthcare, private hospital, hospitality, luxury service, or corporate environments.
• Experience with patient administration or booking systems such as MEDITECH or OnBase.
• Experience coordinating appointments or managing patient pathways.

Confirmed role details

• Flexible - shifts between 7am and 8pm (including full-day shifts up to 11 hours).
• The London Clinic sites including Devonshire Place and surrounding buildings.
• Of-house hospitality, patient liaison, and appointment coordination responsibilities.
• Support patients both in person and remotely, helping to ensure a smooth and positive experience throughout their care journey.

Candidate fit

• A patient-focused approach with excellent customer service skills.

Additional role context

• The The London Clinic is one of the UK's leading independent hospitals, providing exceptional care to patients from the UK and around the world.
• We are proud of our supportive and collaborative culture, guided by our core values: We go further, We work as one, and We personalise care.
• Excellent organisational skills with the ability to multitask and prioritise.