Banking Customer Support Advisor

This Banking Customer Support Advisor opportunity is built around if you enjoy helping customers and want a role where you can build your skills in a supportive team, this position offers a strong next step in your career. It would suit someone who can bring keeping records current, complete and well organised to the role.

Why this role may suit you

Honeycomb is delighted to partner with a well-known bank to recruit a Customer Support Advisor, based in Portadown. Providing general administrative support, including document preparation and basic system upkeep.

What you would be doing

If you enjoy helping customers and want a role where you can build your skills in a supportive team, this position offers a strong next step in your career. Handling customer enquiries through phone, email and other channels in a timely, professional manner. Entering, updating and processing information accurately across internal systems.

The working style that fits

Keeping records current, complete and well organised. Strong professional approach.

What you need

• Previous experience in a customer service or administrative position.
• Experience within banking or wider financial services would be advantageous.
• Strong IT ability and confidence in learning and using bespoke systems.

Practical information

• This is a great entry-level route into a respected financial institution, offered on a full-time, temporary and ongoing basis.
• Following completion of training, hybrid working will be available.
• Also benefit from a structured training programme.
• Work model: Hybrid.