Branch Operations Manager

Branch Operations Manager focuses on leading the stay safe culture: engage the team in promoting an industry-leading stay safe culture across the branch.

What the role involves

• Leading the Stay Safe Culture: Engage the team in promoting an industry-leading Stay Safe culture across the branch.
• Keeping the Manager in the Loop: Maintain open communication with the Branch Manager, updating them on any branch issues that could affect performance.
• Maintaining High Standards: Safeguard stock and property from loss or damage, ensuring top-notch staff performance and cleanliness, while following company procedures.
• Maximise Sales: Deliver outstanding customer service by identifying products and offering alternatives to drive profitable sales.
• Keeping Things Running Smoothly: Ensure all plant and property are in safe working order, with accurate records and necessary documentation.
• Managing Stock Like a Pro: Oversee stock levels and product range to optimise turnover and meet demand.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• Monday to Friday, 7am - 5pm, NO WEEKENDS!

Candidate fit

• Experience: You’ve got senior sales experience (bonus points for Builders Merchant experience) and know your products inside and out.
• Develop a team, stay organised, and navigate IT systems without breaking a sweat.

Additional role context

• With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.
• Performance-based bonus that rewards your hard work.
• Generous contributory pension scheme to secure your future.