THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
As our Brand Ambassador – Gucci, you play a critical role in driving sales while safeguarding the distinctive, disruptive luxury identity of the brand. You fuse high‑performance retail with artistry and fragrance expertise, creating expressive, memorable experiences that transform customers into loyal Gucci advocates.
You will be reporting to the Area Manager, and you will manage:
Sales & Customer Experience
Achieve monthly sales targets while consistently delivering Coty KPIs
Deliver Coty’s customer service ceremony with confidence, warmth, and authenticity
Perform elevated make‑up and niche fragrance consultations that drive conversion
Build lasting relationships through storytelling, influence, and self‑expression
Upsell seamlessly while preserving the integrity of the Gucci luxury experience
Excellence of Execution
Act as a true Gucci ambassador, protecting brand equity at all times
Stay fully up to date with We Live Beauty and mandatory Coty Academy training
Execute merchandising guidelines across permanent and promotional spaces
Maintain strong commercial awareness of brand performance, competitors, and trends
Complete month‑end and payroll processes accurately and on time
Adhere to uniform, grooming, and retailer Code of Conduct standards Team & Collaboration
Build strong, trusted relationships with the Coty in‑store team
Grow networks across the wider Coty retail community in your area
Maintain open, consistent communication with the Area Manager
Develop collaborative partnerships with retailer staff and store leadership
Technical Processes
Use iPad tools for reporting, communication, and VM guidelines
Maintain control of Coty systems, passwords, and online documentation YOU ARE A COTY FIT
As a luxury beauty expert, you are expressive, confident, and commercially driven — without ever compromising on creativity or brand integrity. You bring presence to the shop floor and take pride in owning your space, your performance, and your development.
Proven experience in luxury beauty retail with a high level of make‑up artistry
Genuine passion for fashion‑led brands, self‑expression, and modern luxury
Strong sales mindset with a relentless drive to exceed targets
Ownership mentality — you treat your counter as a personal brand statement
Acute attention to detail and uncompromising execution standards
Collaborative team player who shares knowledge and elevates others
Proactive in learning, growth, and performance development
Fragrance expertise preferred If you’re ready to represent a brand that celebrates individuality, creativity, and confidence — we want you on our team.
WHAT WE OFFER
Working in retail at Coty means more than just a role — it’s a platform to grow, be seen, and be rewarded.
Competitive salary aligned to experience
8% employer pension contribution
Generous staff discounts via My Coty Shop
Day off on your birthday
Ongoing brand and artistry training through Coty Academy
Clear progression opportunities within luxury retail and education
Supportive, inclusive team culture built on collaboration and fearless kindness
