Building Excellence FME, Building Excellence Management

As a Building Excellence FME, Building Excellence Management, the work centres on as a Soft Services FME in Building Excellence, you'll lead the development and implementation of global soft service standards and programs that drive operational excellence across. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Role overview

Transform Amazon's global facilities network while driving $100M+ in operational improvements through next-generation soft services solutions. Our mission is creating world-class facility management solutions that drive operational excellence while supporting sustainability goals.

Main responsibilities

As a Soft Services FME in Building Excellence, you'll lead the development and implementation of global soft service standards and programs that drive operational excellence across. Using advanced technologies and performance analytics, you'll shift our approach from reactive to proactive service management — cutting costs and improving compliance. In this role, you'll design and implement global soft service standards that transform how we deliver cleaning, waste, pest control, and landscaping services worldwide.

Requirements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.